Play Equipment Delivery & Collection

Once you’ve chosen your climbing frame, you’ll be able to select your desired delivery method. You can choose either pick-up point collection, or in some regions we offer a home-delivery service.

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Pick-Up Point

Click & Collect

We offer a fast and easy solution for customers who wish to collect their climbing frame from their local pick-up depot.


Freighting your item to your local pick-up point is quicker than home delivery which there is a small pick and load fee. This enables you to have the play equipment home and installed as soon as possible.


Once you order is complete (and paid in full) we will pick and prepare your order for dispatch to your local pick-up depot. Once the stock has been received by the depot, they will contact you directly to confirm your order is ready for collection. You’ll be able to arrange a convenient day/time with the depot directly. They will allow approximately one week for you to collect the item (they cannot store longer than 1 week without charges).

How to Collect

Ideally, you’ll have a van, pickup or MPV for collecting your wooden climbing frame from the local pick-up point. Product box sizes are on the individual product pages. Please note that all product box sizes will vary. A guide includes some approximate details below for sets.

Our climbing frames normally consist of between 2 and 7 boxes. These range from 50cm to 240cm in length and are approximately 40-80cm wide and 15-20cm high. The boxes vary in weight from 20-80kg.

Home Delivery Service


We offer home delivery throughout Australia (excluding offshore and some remote locations). You can get an instant online quote by simply clicking the “Home Delivery. Get A Quote" link. Enter your state and full postcode. If your postcode is not recognised or the price appears incorrect please contact us and we'll check for you.


You can get an instant online quote for home-delivery on each product page using the 'Home Delivery' quote button. Simply click the “Home Delivery. Get A Quote" link, and enter your state and full postcode. If your postcode is not recognised or the price appears incorrect please contact us and we'll check for you.


Home Delivery timescales vary hugely from location to location. Due to the size of the country and the remoteness of some regions, delivery can be several weeks. If you have ordered layby, then your item will be dispatched following your final settlement payment.


Due to the size of the products we cannot send climbing frames using a parcel carrier. We have to use dedicated pallet services, so your delivery will normally arrive on a truck with one driver who may require assistance. On the day the order is loaded onto the truck you will receive an email to say your delivery is on board for delivery that day, another email 30 mins prior to delivery and another one when the driver is 15 mins away. When we book in the deliveries with Hunter Express we book them with Authority to Leave somewhere safe if you are not home. Someone 18+ will need to be present to accept and sign for the delivery.


What Next?

Once you have your climbing frame, you can begin the installation. Our products are designed for easy home-build and come with a manual (in English). This is illustrated and clearly shows the step-by-step process.

All the wood is pre-drilled, pre-cut and pre-stained, the roof and wall panels are pre-assembled. The hardware is separated into bags to make things as easy as possible. Remember our playsets are large structures, but it’ll be worth the time invested as your children will get many years of fun and enjoyment.

All you’ll need is an electric screwdriver and some basic DIY tools to be able to build any of our play equipment. Most sets are able to be constructed in 1-2 days. Most people build them over a weekend.

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Easy Home-Build Climbing Frames